Privacy Policy

This Privacy Policy describes how this portal collects, uses and protects your personal information, including details submitted for the Sindoor Vihar housing scheme.

1. Information we collect

• Registration details (name, mobile number, email, language preference, category).
• Application details (identity, address, income and reservation information).
• Document information and file uploads required for verification.
• Technical information such as IP address, browser type and access logs for security and audit.

2. Purpose of data collection

Your information is used only for:

• Registering applicants and managing user accounts.
• Determining eligibility and processing housing applications.
• Conducting lottery, allotment and related communications.
• Regulatory, audit and reporting requirements of the competent authority.

3. Aadhaar and sensitive information

Aadhaar numbers submitted on this portal are used only for identity verification through an authorized KYC service as per applicable guidelines. The system stores only the minimum necessary details (such as the last 4 digits and KYC reference information) and does not display full Aadhaar numbers publicly.

4. Data sharing and disclosure

Your data may be shared only with:

• Authorized officers of the Housing Development Authority for processing your case.
• Authorized service providers (for example, Aadhaar KYC or payment processing) strictly for the stated purpose.
• Law enforcement or other government bodies where required under applicable law.

5. Data security

Reasonable technical and organizational measures are used to protect your information against unauthorized access, alteration or disclosure. However, users should keep their login credentials confidential and avoid sharing one-time passwords with anyone.

6. Data retention

Information is retained for as long as required to administer the scheme, comply with legal obligations and maintain statutory records. After the retention period, data may be archived or securely deleted in accordance with applicable rules.

7. Your responsibilities

You are responsible for ensuring that all information submitted is accurate, complete and provided with valid consent of the concerned individuals, wherever required.

8. Changes to this policy

The authority may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of the portal after changes are published will be treated as acceptance of the revised policy.

9. Contact

For any questions regarding this Privacy Policy or use of your data, you may contact the Housing Development Authority through the helpline or email address provided in the footer of this portal.